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HVBF Monthly Meeting - Facilities,
Security, Transportation Roundtable Host: Loyola College in Maryland Attending: Judy Burns, Medical Mutual Liability Insurance Society of Md Clare Berrang introduced Stephen Leszcynski of Liberty Property Trust who led us in a discussion of issues important to effective property management. Stephen emphasized that the most important asset in property management is people. Your people and their understanding of the culture of your company and what you expect will translate into a positive relationship with your clients. Periodic surveys of your clients should be conducted to determine the effectiveness of your operation. Communications should be examined to be sure that what you are saying is being accurately received. Annual employee reviews should be conducted to determine the level of job commitment. Are they happy? Is there something else they could do better and improve the way they feel about their job? Their attitude about their job translates into positive relations with clients. Develop standard operating procedures in writing. Know your building. Stephen characterized this as “Management by Walking Around”. Frequent inspections minimize risks. Take control of your operating expenses. Know what you are buying by following up on vendors. There were some questions raised by some members about the construction at Wight Ave and York Road. Stephen suggested that questions be directed to Jim Flannery at 410-715-7200. Linda Singer of S.H.A. reported that no answers were available as yet about the survey for a traffic signal at Schilling and York Roads. The question was posed to Linda if there was something we could do about revenue collected by S.H.A for cell tower rental by businesses being directed to cell tower maintenance rather than being directed to the Chesapeake Bay Foundation. This could relate to S.H.A. being more inclined to allow businesses to use S.H.A. towers rather than building their own. Linda will follow up. Dan Jagodzinski reported on the construction activity near his building. It will be a high- end extended stay facility with apartments for area executives and visitors. Members were again encouraged to voice their opinions on Senate Bill 316 due for committee action on Friday. This bill will burden businesses owning real estate with additional taxes upon the sale of the corporation. The M.T.A. has been surveying the Baltimore region for suggestions to improve rail transportation. It is no secret that automobile traffic is bad and getting worse. An alternative is to provide a rail system that people will use to mitigate our traffic problems. Tony showed us the progress in developing a rail plan and the routes suggested. It would take 20 to 40 years to complete. Your interest and input is vital. We will continue to keep you informed about the progress of the plan through releases from M.T.A. The Legislative Committee of the Baltimore County Chamber meets weekly during the legislative session. Look for the weekly report from me. |