HVBF Monthly Meeting - Human Resources Roundtable
Thursday, April 6, 2006, 8:30 AM - 9:30 AM

Host:

The Graduate Center at Loyola College

Attending:

Cindy Bailey, KCI Technologies, Inc.
Dyane Hill Boone, Community College of Baltimore County
Gregory Boucher, Robinex of the Capital Area, LLC
Charity Brown, KCI Technologies, Inc.
Bruce Brumbaugh, Ultimate Staffing,
Michelle Chambers, Arthur F. Bell, Jr. & Associates
Steve Connolly, Baltimore County Dept of Employment & Training
Christine Eichler , PDP Group, Inc.
Neal Fisher, PPS
Suzanne Goad, Stout, Causey & Horning
Candice Irwin, KCI Technologies
Keith Karasik, Chesapeake Business Alliance,
Nancy Kelbaugh, All Pro Placement Service
Pat Kilroy, Systems Alliance
Janice Legin, Kelly Services
Kerry Lidard, Kelly Services
Jason Pappas, EntreQuest
Jennifer Pipino, Ultimate Staffing
Jennifer Quinn, All Pro Placement Service
James Randisi, Randisi & Associates, Inc.
Suzanne Remhof, Mary Kraft & Associates
Lisa Robinson, BreakAway Ltd
Kent Smedley, Community College of Baltimore County
Angela Spencer, ConnectYourCare
Steve Spund, Greetings & Readings
Jim Timmerman, Miles & Stockbridge
Doris Trainor, Loyola College in Maryland
Larry Trainor, Eastern Savings Bank
Rick Webb, Atlantic Financial Federal Credit Union
Becky Ziranski, Advance Business Systems

Chairperson Christine Eichler welcomed those attending and introduced Jason Pappas of EntreQuest to lead our discussion on Communication in the HR Role.

Jason got our attention through a little exercise that taught us to keep in mind the larger picture while carrying out a task, things are not always what they seem and communications may have more than one meaning. This was further demonstrated when five volunteers read the same sentence but with the emphasis on a different word in each reading that also gave a different meaning to each sentence. It really is not what you say but how you say it. Communication is 7% words, 38% voice quality and 55% body language. Your attention must be focused on the thoughts you want to convey and not on other matters. Preoccupation hinders effective communication. Technology has become an increasing factor in exacerbating our levels of preoccupation.

For more information contact Jason at jpappas@entrequest.com .