Thursday, February 5th
8:00 am to 8:30 am Networking & Breakfast
8:30 am to 9:30 am Presentation
CCBC of Hunt Valley
11101 McCormick Road
Hunt Valley, Md
Insight Management Consulting
When stakes are high, emotions heat up, and our opinions
differ we often open our mouth to speak and … don’t do so well.
Handling dicey conversations effectively is what sets apart the
best communicators from the mediocre communicators. It’s
what differentiates the most influential employees from the
least influential employees. Just a few key skills will make
or break relationships and/or results.
This interactive seminar is designed to help improve our
dialogue skills by teaching us how to speak persuasively,
not abrasively in risky situations. Together, we’ll look at
vital five skills for talking when what we have to say could
easily make others defensive. These five skills can quickly
be remembered with the acronym STATE:
• Share your facts
• Tell your story
• Ask for others’ path
• Talk tentatively
• Encouraging test
Influential people use the first three skills to speak in a way
that maximizes candor while minimizing defensiveness.
They use the last two skills to encourage others to share
their facts, stories, and feelings. Combined, STATE skills
help us strike a balance between confidence and humility
leading to improved relationships, respect, and bottom-line results.
Come to this program and learn how to share tough
messages persuasively, not abrasively.
Guests may attend one HVBF Roundtable before joining the HVBF.